Hotel Management
Emmalee Reindl
Dual General Manager
Hampton Inn & Suites/Tru Rushmore Rapid City, SD
Emmalee brings a wealth of experience, ranging from operations at a full-service boutique-style resort to working in sales at the Hilton Cleveland, a 600+ room property. She has also held key leadership roles at Hilton Garden Inn, serving as both Assistant General Manager and Director of Sales.
ChrisBro was fortunate to have her join the team in July 2022, and we are thrilled to see her continue to grow in this new role. Her dedication, expertise, and leadership will undoubtedly contribute to the ongoing success of the properties and company.
Cayenne Adams
General Manager
Cayenne Adams is the General Manager of the Hampton Inn by Hilton Waterloo, IA. Cayenne was born and raised in the Cedar Valley and graduated from Waterloo West High in 2010.
Cayenne started out with ChrisBro as a housekeeper in 2012 and fell in love with the hospitality industry and worked her way up to Executive Housekeeper, Assistant General Manager, and eventually became the General Manager in 2022. Cayenne is hands-on and enjoys working alongside her team to keep things moving forward. Cayenne has always set her goals and standards high, in both her professional and personal life. Cayenne's life motto is "NEVER SETTLE." She is determined to achieve the highest standards not only in the Cedar Valley, but for the ChrisBro portfolio as well.
In her free time, Cayenne enjoys spending time with her 3 children, cooking, baking, reading, and traveling as often as she can.
Tashia Pates
General Manager
Tashia has been with us 12 years and started her career with ChrisBro Hospitality in June 2012 as a Front Desk Agent at our Hampton Inn of Waterloo.
In April 2018 Tashia was promoted and transferred to the Hilton Garden Inn of Cedar Falls & Convention Center. Tashia has taken the role of Sales Manager and Banquet Manager positions that demonstrated her ability to learn and effectively execute her management duties. Tashia is instrumental in providing leadership and continuity to all departments.
In her free time, she enjoys spending time with her fiancé and two daughters as well as her family.
Crystal Hatcher
General Manager
Comfort Inn & Suites Rapid City near Mt. Rushmore
Crystal Hatcher is a dedicated and accomplished professional with over 11 years of experience in the hospitality industry. Beginning her career as a Front Desk Agent, she steadily advanced through various roles, ultimately rising to the position of General Manager. Throughout her journey, Crystal has demonstrated a commitment to excellence and a strong work ethic, driven by her passion for providing exceptional guest experiences.Outside of her professional life, Crystal is a proud mother of two, and her family serves as her greatest motivation. She values an active lifestyle, enjoying outdoor activities and participating in recreational flag football, softball, and volleyball. Crystal’s “lead by example” mentality is central to her leadership style, as she strives to inspire and motivate her team to achieve the highest standards of performance and customer service. Whether at work or at home, Crystal’s dedication to excellence and her family-oriented values are at the heart of everything she does.
Nicholas Samarjit Khan
General Manager
Microtel Inn & Suites by Wyndham Rapid City
Nicholas Samarjit Khan has been immersed in hospitality his entire life. His parents immigrated from India to America in the 1980s, bringing with them a drive to succeed and a dedication to family and community. They built and managed their own motel business in New York, while his mother worked as a dentist and his father served as a correction officer for 25 years. From them, Nicholas learned values of discipline, integrity, and compassion—principles that now guide the way he leads the team at Microtel.Born and raised a Christian, Nicholas serves the Lord and strives to reflect his faith through his work, leadership, and personal life. He gained hands-on experience in his family’s business and also supported other hotels and businesses in New York and Massachusetts, developing a deep understanding of operations, guest service, and leadership.
In the spring of 2025, he moved to South Dakota to pursue new opportunities in hospitality and to meet the love of his life. It was there that he discovered Chris Bro, a company whose care, dedication, and commitment to people reflected the values his parents instilled—motivating him to step into the role of Microtel Manager with energy, heart, and vision.
Known for his positive energy and unwavering smile, Nicholas believes life is too short to be unhappy, and he brings that outlook to every interaction with guests and team members. Outside of work, he writes music, plays guitar, and enjoys spending quality time with his wife and two stepdaughters. He believes that leading with integrity, creativity, compassion, joy, and faith is the key to turning everyday stays into unforgettable experiences.